Our Approach
Business Processes
We spend time getting to know current business processes so that we get the diagnosis right from the outset. This is achieved through our business process questionnaire coupled with interviews with appropriate personnel. Weaknesses in current processes may be due to inefficiencies, inconsistencies, duplication of effort, lack of internal control or any combination of these:
- Ensure that business processes are in place to facilitate production of management information;
- Report on findings with recommendations where appropriate;
- Provide training and advice on best practice.
IT Systems
- Review existing IT system functionality, including ability to produce management information;
- Consider if additional software is needed to meet requirements;
- Look at overall integration and interaction of software and suggest improvements;
- Recommend solution and project manage implementation.
Management Information
- Identify reporting requirements at all levels of the organisation and for third parties;
- Design format of reports and delivery method;
- Train staff on running reports and understanding their content;
- Produce KPI reports.
Ongoing review of all 3 elements is essential to ensure that the systems keep pace with business growth.